As Dr Faustus has discovered, UCL — that’s University College London — has apparently dispensed with both spell-checking and proofreading in its email communications to its customers, resulting, here at least, in some frankly embarrassing mangles of words and punctuation. These emails both relate to the same ‘purchase’ or ‘order’, which is actually a booking, and it is notable that only one bothers with a salutation:
approriate; furture reference; details of your query quoting
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